Shipping policy

Last Updated: [July 31, 2026]

Thank you for shopping with House of Zee! Here's everything you need to know about how we get your order to you.

1. Order Processing Time

All orders are processed within [1–3 business days] after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we're experiencing a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

2. Shipping Rates & Delivery Times

Delivery times are estimates and may vary due to carrier delays, customs processing, or weather conditions.

3. Shipping Destinations

We currently ship to [domestic locations only / list of countries]. If your country isn't listed at checkout, please contact us — we may be able to arrange something.

4. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.

5. Customs, Duties & Taxes

For international orders, any customs fees, import duties, or taxes are the responsibility of the customer and are not included in the item price or shipping cost.

6. Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at [support@houseofzee.com] and we'll investigate with the carrier. If a package is confirmed lost, we'll offer a replacement or refund.

7. Incorrect Shipping Address

Please double-check your shipping address at checkout. House of Zee is not responsible for orders shipped to an incorrect address provided by the customer, but we'll do our best to assist in redirecting the package if possible.

8. Contact Us

Questions about your shipment? Reach out anytime.

Email: [support@houseofzee.com]